Subscription and Billing Terms

1. Provider, eligibility, and scope

These Billing Terms are part of your agreement with ClinBound LLC. The service is offered in the United States. Free manual features are available from age 16; Pro purchases require an account holder who is at least 18, has legal capacity for the purchase, and is authorized to use the payment method. The current ClinBound email must be verified through our purchase flow.

Apple Family Sharing or Ask to Buy approval does not bypass ClinBound’s account-holder age requirement. We do not offer a separate parent-purchases-for-a-minor account flow. Apple controls its family and purchase approvals.

2. Free features and Pro limits

Core manual coursework, GPA, activity/hour, school, application, and planning tools have no subscription charge or trial expiration. No payment method is required for that free access. Pro adds AI Advisor, imports, generated plans and targets, interview feedback, and the other features identified on the paywall.

Pro is not unlimited AI. The app displays applicable feature allowances and reset periods. Requests can also be limited for capacity, security, abuse prevention, and account usage. An allowance is not a promise of unlimited tokens, unlimited document length, or any particular AI model. No paid overage is charged automatically. We will disclose material reductions in purchased features and honor applicable cancellation or refund rights; a usage limit does not excuse failure to provide the paid service.

Ending Pro does not itself delete your stored manual records. Pro-dependent operations and views may become unavailable. Account deletion, your own item deletions, or separate retention rules are different.

3. Price, billing interval, and renewal

Website Pro pricing is $19.99 per month or $199.90 per year, in US dollars. The annual amount is charged in full, not in monthly installments. US App Store pricing is currently $19.99 per month or $199.99 per year. Store pricing may differ; the complete price, currency, and interval displayed by the applicable checkout or Apple purchase sheet are the offer to review. There is no free trial.

The subscription automatically renews for the selected monthly or annual period until cancelled. Stripe charges the authorized payment method for website purchases; Apple charges the Apple Account for App Store purchases. Review and affirm the recurring-payment terms before completing the purchase. Creating an account, verifying an email, or agreeing that you are an adult does not alone authorize recurring charges.

Current website checkout does not add a separate sales-tax line. Any applicable tax we collect must be disclosed as part of the total before payment; future tax-related changes to a renewal will follow required notice or consent rules. This does not represent that the service is tax-exempt. Apple administers applicable taxes for its purchases under its terms.

4. Access, receipts, and duplicate purchases

Paid access is linked to your ClinBound account after the provider’s transaction is verified. Confirmation can be delayed by network or webhook processing. If you paid and Pro has not appeared, use the refresh or restore controls and contact us with the account email and transaction reference; do not buy again to fix a delay.

Stripe and Apple issue their own transaction communications. Apple may use your Apple Account email, which can differ from your ClinBound email. We use your verified ClinBound email for our own notices. Keep both current. We send or arrange required renewal and material-change notices in a form you can keep, including applicable information about price, renewal, and cancellation.

One ClinBound subscription does not require a second subscription for another device. Use the same ClinBound account and, for Apple restoration, the appropriate Apple Account. Buying through both providers can create separate charges. Restore purchases does not cancel another subscription, transfer someone else’s account, or give you ownership of their data.

5. How to cancel

Website subscription: open Settings → Subscription and choose your subscription to reach Stripe’s billing portal. On an iPhone that row opens the Plans screen first, where Manage subscription takes you to the portal. You can also request cancellation at support@clinbound.com. Include the account email and a request to cancel, not full card details. We will handle requests promptly and use proportionate verification if needed; the portal is the immediate self-service route.

Apple subscription: use your device’s Settings → your name → Subscriptions or Apple’s subscription-management page. Cancellation is controlled by Apple. A message to ClinBound alone does not complete it. Follow Apple’s displayed cancellation timing and confirmation.

Cancel before the next renewal is processed and keep the confirmation. Ordinary cancellation ends renewal and leaves Pro available through the paid period. Deleting the app from your device does not cancel billing. Cancellation does not delete the account, and account deletion does not cancel Apple billing. If a cancellation control is unavailable, contact us promptly so we can assist with the appropriate provider.

6. Refunds and charge concerns

For website subscriptions, we do not offer discretionary refunds for a change of mind, non-use, or the unused portion of an ordinarily cancelled period. Cancellation stops future renewal. This policy does not limit a refund or other remedy required by law, an expressly promised remedy, or correction of an erroneous or unauthorized charge.

Apple decides App Store refund requests under its policies. Request one at reportaproblem.apple.com. ClinBound cannot issue an Apple refund from Stripe. We receive relevant subscription/refund status information through RevenueCat and may adjust Pro access accordingly.

Contact us about duplicate or incorrect charges. Nothing in these terms prevents a good-faith payment dispute with your issuer, a complaint to a regulator, or use of non-waivable cancellation or refund rights.

7. Failed payments, changes, and deletion

A provider may retry a failed renewal. Pro can pause while payment or entitlement remains unresolved and resume after a verified payment; restoration is not guaranteed to be instantaneous. A failed payment does not itself delete manual content. Check the existing subscription before creating another.

Price or material subscription changes apply prospectively, with legally required advance notice and any required affirmative consent. We do not retroactively raise the price for a period already paid. You may cancel future renewal if you do not accept a change. Apple applies its own price-change and consent process.

Successful account deletion ends access immediately. Our deletion process checks web billing, attempts to cancel web subscriptions and expire unpaid checkout sessions, and may pause if cancellation cannot be verified. It cannot cancel an Apple subscription. We warn you, link to Apple, and allow you to acknowledge continuing billing and proceed with deletion. Deletion does not by itself create a discretionary refund, and cannot remove a statutory remedy.

8. Records and contact

We maintain limited purchase and subscription-consent records to document the offer and transaction, distinguish incomplete checkouts from completed purchases, handle disputes, and meet legal requirements. The Privacy and Retention policies explain what remains after account deletion and for how long. A general Terms acceptance is separate from consent to a particular auto-renewing purchase.

Billing support: ClinBound LLC, support@clinbound.com. Mandatory consumer rights apply regardless of any conflicting language above.

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