Terms of Service

1. Your agreement with ClinBound LLC

ClinBound LLC, an Arizona limited liability company ("ClinBound," "we," "us"), provides the ClinBound website and application. These Terms govern the service we provide to you. Our offering is intended for residents of the United States.

You accept these Terms through the agreement control at registration or when asked to accept an updated version. The Privacy Policy describes our handling of personal information; acknowledging that policy is not blanket permission for optional AI processing or marketing.

The Subscription and Billing Terms, Acceptable Use Policy, AI and Educational Information Disclaimer, School Data and Published Statistics Disclaimer, and, when applicable, Beta and Early Access Terms, each as posted with the effective date shown on it, form part of this agreement. The Privacy Policy and Data Retention and Deletion Policy describe our related commitments. The full set of current documents is linked at the end of each document.

Billing Terms control specific billing questions, and the Privacy and Retention policies control personal-information handling. Applicable consumer rights and mandatory store terms take precedence.

Only these Terms and the Privacy Policy are versioned, recorded against your acceptance, and re-presented for acceptance when they materially change. The other documents listed above take effect when posted with the effective date shown on each; we do not record a separate acceptance for them. We keep copies of earlier versions of every document and will provide one on request.

2. Educational planning, not professional services

ClinBound helps you organize coursework, grades, experiences, schools, applications, essays, recommendation letters, uploaded documents, interview practice, and study activity; browse a catalog of third-party opportunities; estimate application costs; search your own records; and receive reminders. Some features use AI to draft plans and monthly targets, give practice feedback, and turn documents you upload into entries you review, as described in the AI and Educational Information Disclaimer.

It does not submit an application for you, certify your eligibility, or make admissions decisions. Where ClinBound compares your coursework to a school’s published prerequisites, it matches subject areas only — never credits, lab components, recency, or minimum grades — and that is not a determination that you have met that school’s requirements.

Readiness measures the completeness of your own preparation, not your chances. It is not an admissions probability, acceptance prediction, or guarantee. It scores your progress against the targets you set, ClinBound’s stated checklist benchmarks, and the prerequisite subject areas your saved schools publish as required. Its components are weighted by how far you are from applying, and items that are not yet due are left out rather than counted against you, so a score is not comparable across time or between students. GPA estimates may differ from your institution’s or an application service’s official calculation. School data and historical statistics can become outdated; a median is not a cutoff.

School figures, and the third-party programs, deadlines, costs and eligibility notes in the opportunities catalog, are the relevant school’s or organization’s own published facts, compiled by us — not our own determinations, and not warranted by us as accurate, complete, or current. Schools change requirements and publish corrections. Where anything in ClinBound differs from what the school or application service currently publishes, theirs controls. To the extent permitted by law, we are not responsible for admissions outcomes, course choices, costs, or missed deadlines resulting from relying on a figure in ClinBound instead of confirming it with the school. Listing a program is not an endorsement of it, and we are not a party to any arrangement between you and that organization. No school, application service, or program endorses or supplies data to ClinBound unless we expressly say so. The School Data and Published Statistics Disclaimer sets out the sourcing, the labels, and these limits in full.

Confirm deadlines, prerequisites, course classifications, application requirements, costs, and AI output with the relevant school, application service, or qualified professional before relying on them. Notifications are a convenience and can be delayed or missed; keep your own deadline calendar.

ClinBound does not provide medical care, diagnosis, treatment, emergency assistance, or individualized legal, tax, financial, or licensed professional advice. Using it does not create a clinician-patient, attorney-client, fiduciary, or professional advising relationship. Study materials are supplementary practice, not official MCAT or DAT materials. No school, application service, or testing body endorses ClinBound unless we expressly identify a documented relationship.

3. Eligibility and account security

You must be at least 16 to use ClinBound. If you have not reached the age of majority where you live, involve a parent or guardian as required by applicable law. This statement does not make that person a party to a contract they have not accepted, and does not remove protections the law gives minors.

Buying Pro requires the account holder to be at least 18, legally able to make the purchase, and authorized to use the payment method. An Apple family approval does not replace ClinBound’s account-holder age requirement. Free use does not require buying Pro.

Provide accurate information, use an email address you control, keep your credentials private, and contact us promptly about suspected unauthorized access. You are responsible for your authorized use and reasonable account-security precautions; this does not make you automatically liable for every act of an intruder or for our own security failures.

Some free use is available before email verification. Recovery can fail if you lose access to your email. Our purchase flow requires verification of your current ClinBound email. Apple may separately send billing communications to the address associated with your Apple Account. We may request proportionate identity verification before account recovery, disclosure, or deletion.

4. Your content and our limited permission to process it

You retain your rights in the essays, documents, activities, and other content you provide. You give ClinBound a non-exclusive permission to host, copy, transmit, display, and process that content only to provide the features you use, maintain and secure the service, address your support requests, and meet applicable legal obligations. Our providers may process it for those purposes under the Privacy Policy. Optional AI processing requires the permission described in the AI disclosure.

This permission does not authorize advertising use, sale of your personal information, or training general-purpose AI models on your content. It ends when the relevant content is deleted, except for the limited retention and legal obligations explained in the Retention Policy.

Only provide material you have authority to share. Remove patient identifiers, Social Security numbers, financial-account credentials, and unrelated confidential information. Do not upload someone else’s transcript, confidential recommendation letter you lack permission to share, restricted exam questions, or employer records. Names and details about supervisors or other people may also be personal information.

5. Software, reference content, and feedback

Subject to these Terms, you may use the service for your own educational planning. ClinBound and its licensors retain their applicable rights in software, branding, and protectable content. This does not claim ownership of public facts, your content, or third-party trademarks, and it does not restrict uses the law expressly allows. You may export your own data.

You may give us suggestions voluntarily. We may use the ideas in those suggestions to improve ClinBound without payment or attribution. This permission does not make your personal records public or override the Privacy Policy. We do not promise that AI output is unique, copyrightable, accurate, or free of third-party rights.

6. Paid subscriptions

Pro is optional. The Billing Terms explain prices, automatic renewal, feature limits, taxes, cancellation, refunds, and the differences between Stripe web purchases and Apple purchases. Subscriptions renew until cancelled through the appropriate billing provider. We show the offer before purchase; accepting these general Terms alone does not authorize a recurring charge.

Cancellation normally stops future renewal while preserving access through the paid period. Deleting your account is different: it removes access and data. Account deletion does not cancel an Apple subscription. Cancel that subscription through Apple even if you also delete your ClinBound account.

7. Saving work, deletion, and service availability

Keep independent copies of important essays, records, and deadlines. An unsaved draft, an offline change, or a failed synchronization may not reach our servers. Check save confirmations and any error messages. ClinBound is not an archival or individual backup-restoration service.

The Retention Policy explains item deletion, the personal-statement recovery window, account deletion, limited compliance records, and provider retention. A successful account deletion cannot be undone through the app. It does not promise instant erasure from every backup, payment provider, or legally retained record.

We use reasonable operational safeguards, but software and third-party infrastructure can fail. We do not promise uninterrupted access, error-free calculations, successful delivery of every reminder, or recovery of every lost draft. These practical limits do not excuse a legal duty to protect information or provide a remedy required by law.

8. Acceptable use and suspension

Follow the Acceptable Use Policy. We may restrict features, remove prohibited material, or suspend access for a material violation, credible security threat, legal requirement, or misuse that harms others or the service. We will use measures proportionate to the circumstances and, when lawful and practical, provide notice and an opportunity to resolve the issue.

You can ask for review at support@clinbound.com. A suspension does not authorize undisclosed continuing charges. We will explain the treatment of any paid service, stop future web renewals when we terminate that service, and provide remedies required by law. Apple subscriptions remain managed through Apple. Access to cancellation and privacy requests is not conditioned on accepting a new agreement.

9. Warranties and limits of responsibility

To the extent permitted by applicable law, the service is provided "as is" and "as available." We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the extent those warranties may lawfully be disclaimed. Express commitments we make in these documents and non-waivable statutory rights remain in effect.

To the extent permitted by law, ClinBound LLC and its members, managers, employees, and contractors acting in connection with the service are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including consequential loss of opportunities, profits, goodwill, or data. This includes indirect consequences of missed deadlines or application decisions; it does not convert direct damages into indirect damages merely because they concern your data.

To the extent permitted by law, their combined liability for claims relating to the service is limited to the greater of $50 or the total subscription charges you paid for ClinBound during the twelve months before the event giving rise to the claim, including payments through Apple or Stripe. The limit applies collectively, not separately to each protected person.

These exclusions and limits do not apply to fraud, intentional misconduct, gross negligence, or any liability or remedy that applicable law does not allow us to exclude or limit. This includes non-waivable consumer, privacy, personal-injury, and public-injunctive-relief rights. They do not limit an expressly owed refund. Some jurisdictions give you additional protections, and those protections control.

10. Third-party claims caused by misuse

To the extent lawful, if you are an adult with capacity to enter this obligation, you agree to reimburse reasonable losses and legal expenses from a third party’s claim to the extent caused by your unlawful content, infringement of that party’s rights, or intentional misuse of ClinBound. This does not cover ordinary authorized use, our negligence or misconduct, a defect in the service, or your good-faith claim against us.

We must give prompt notice, reasonably cooperate, and allow a reasonable opportunity to participate in the defense. Any defense arrangement must be reasonable; neither party may settle in a way that admits fault for, imposes non-monetary obligations on, or releases rights of the other without that party’s consent. We will not seek duplicate recovery.

11. Disputes and applicable law

Please contact support@clinbound.com with the issue and the resolution you request. We welcome an opportunity to resolve it informally, generally within 30 days. Informal contact is voluntary and does not prevent a timely filing, urgent relief, a small-claims action, a payment dispute, a privacy request, or a report to a regulator.

Arizona law and applicable United States federal law govern this agreement, except that mandatory protections of the law where you live still apply. Disputes may be brought in a court with jurisdiction under applicable law. These Terms do not require arbitration, waive class or representative procedures, or shorten a statutory filing deadline.

12. Changes, termination, and business transitions

Material changes to this agreement require notice and a new affirmative acceptance before they govern your further use. We do not treat silence as acceptance. Minor corrections may be posted without another acceptance only if they do not materially change rights or obligations. New prices and billing changes also follow the Billing Terms and applicable notice or consent requirements.

If you decline updated Terms, you may export your data, request deletion, sign out, and manage or cancel billing. Contact us if any of these controls fail. A new version does not retroactively release claims or change the price or rights for a period already purchased. If we discontinue the service, we will give reasonable notice and an export opportunity when practical, stop future web renewals, and honor applicable remedies.

We may transfer this agreement to a successor in a merger, reorganization, or transfer of the relevant business only if the successor assumes our obligations. Personal information remains subject to the Privacy Policy and applicable law; a materially different purpose requires any additional notice or permission required by law. You may not transfer access to another applicant without our consent, except where the law permits.

This LLC version applies prospectively when you accept it. Naming ClinBound LLC does not backdate its existence, rewrite earlier consent records, release anyone’s earlier liability, or by itself transfer assets or contracts from a prior operator.

13. App stores, general provisions, and contact

If you obtain the app through Apple, the Apple Standard End User License Agreement applies to the app license unless a separate custom EULA is provided through the App Store. These Terms govern ClinBound’s service and do not replace mandatory Apple terms. Apple is not the provider of ClinBound’s advising or planning service. Applicable third-party and open-source license rights are preserved.

If a provision cannot be enforced, the rest remains effective where lawful; a court need not rewrite an unlawful provision for our benefit. Failure to enforce a right immediately does not waive it. Provisions concerning accrued payments, retained information, intellectual property, lawful liability limits, and disputes survive only as needed for their purpose.

Contact ClinBound LLC at support@clinbound.com for support, legal notices, accessibility assistance, or a copy of the agreement. Electronic notices do not replace a legally required method of service. We may communicate about your account electronically using your account contact information and in-app notices, subject to any additional consent requirements.

All legal documents